INDUSTRIES

Wholesale and Distribution

For cargo, transportation, third party logistics, shipping, postal and courier service providers, the world may have got smaller, but the challenges have certainly got bigger. Whether transportation and logistics services are by rail, ship, air or road, typical challenges faced by MFT’s customers in this industry are:

• Increasing competition - more players entering the market
• Customer driven requirements - customers want process improvement
• New global logistics services market
• High costs but low efficiency
• The need for greater global coverage
• Diminishing customer loyalty
• Frequent growth of competitors through merger and acquisition
• Fuel price instability
• Yield as a customer performance indicator
• Increasing environmental responsibility

MFT has broad experience implementing process improvement and legacy systems replacement with ERP and CRM at numerous Logistics Services Providers. MFT’s clients in this industry have experienced numerous benefits, including:

• Tighter customer integration through deployment of interactive portals
• Tighter partner integration allowing seamless transportation across boundaries and between partners
• Improved forecasting and scheduling accuracy
• Increased asset utilization
• Reduced time to market - offering new products in less time and monitoring them real-time for yield
• Greater operational efficiencies
• Improved billing accuracy and debt collection
• Reduced wastage in projects
• Lower technology support costs